(Continued from page 11) NATA accreditation as an added guarantee of quality & service “We’ve listened to our customers and together with our support team in Asia, have worked closely with ECOTECH to create this new hub for 01dB calibration, service and repair in Australasia,” commented Patrice Pischedda, ACOEM Asia Managing Director & 01dB noise monitoring expert. “With a 7-10 day turnaround, our Melbourne-based 01dB Calibration, Service & Repair Centre delivers globally recognised NATA accredited services at competitive prices, saving 01dB customers valuable time and money.” “ The purposebuilt laboratory was created to meet customer demand for ISO 17025 compliance and shorter servicing times [of 01dB equipment in Australasia]. ” Nassem Turquieh, Senior ECOTECH Service & Calibration Technician, undertook extensive 01dB training prior to the CSR Centre opening. A one-stop shop for 01dB, servicing the Asian & Australian markets “Another key benefit of the new Calibration, Service & Repair Centre is that it is the only laboratory that provides 01dB equipment software and firmware upgrades in Australasia, so all hardware and software repairs and TOGETHER 2019 Issue 7
services can be conducted at one time, in one location,” said Horacio Viana, ECOTECH Customer Services Manager. “Feedback has been extremely positive, and we’re delighted to lift the level of service 01dB and ECOTECH customers can now expect,” he added. ECOTECH & 01dB – working together to solve global environmental problems The purpose-built laboratory was created to meet customer demand for ISO 17025 compliance and shorter servicing times. It was also a natural step based on 01dB’s close working relationship with ECOTECH. To ensure accuracy and precision of all processes, Naseem Turquieh, Senior ECOTECH Service & Calibration Technician travelled to France to undertake extensive training prior to the CSR Centre’s opening. “The training I received in France provided an added layer of detail regarding every aspect of equipment calibration, service and repair, enhancing ECOTECH’s in-depth knowledge of 01dB instruments,” said Naseem. In its first few months of operation, even prior to NATA accreditation, the CSR Centre serviced dozens of 01dB sound meters and equipment from domestic and international customers, including DUO, CUBE and FUSION 01dB instruments from environmental monitoring consultancies in Taiwan, Indonesia and Malaysia. For more information about the ECOTECH 01dB Calibration, Service & Repair Centre, or other ECOTECH calibration services, please contact Horacio Viana on +61 (0)3 9730 7800 or firstname.lastname@example.org “ With a 7-10 day turnaround, our Melbournebased 01dB Calibration, Service & Repair Centre delivers globally recognised NATA accredited services, saving 01dB customers valuable time. ” ecotech.com 13
Very efficient. Competitive pricing. The reminders, I’m so busy in my job that it’s so great to have a reminder to do something. It really helps me.
I’m very happy.
- Tim Cannon – Research and Development Manager; Pecan Engineering Pty Ltd